Author: Debra Stewart

Measuring Your Compatibility

Here’s a word of advice for managers who’ve had an unpleasant meeting with a key employee and cannot fathom why Give-and-Take turned into Tug-of-War.  Get out your employee manual and look under troubleshooting for Failure to Communicate. Oh, wait.  That topic isn’t in our employee manual. While your human resources department may not have that…
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Emotional Intelligence – Why It Matters Now More Than Ever

In the period “between 2016 and 2030, demand for social and emotional skills will grow across all industries by 26 percent in the United States.” If you want to dramatically improve employee engagement, productivity, and profitability within your organization, you really need to intentionally hire emotionally intelligent people and then train and develop them to…
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The Business Case for Emotional Intelligence

In the time period “between 2016 and 2030, demand for social and emotional skills will grow across all industries by 26 percent in the United States.”(1) If you want to dramatically improve employee engagement, productivity, and profitability within your organization, you really need to intentionally hire emotionally intelligent people and then train and develop them…
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Hiring is a process, not a one-time event!

How did this happen? Her resume was impressive, She nailed the interview, and Her manager thinks the world of her … But … Her co-workers despise her and Her customers avoid her. In our work with organizations we see this problem over and over.  The job candidate had an impressive resume, absolutely nails the interview,…
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Hiring for Emotional Intelligence

There are hundreds of articles published annually regarding the cost of a bad hire and/or the negative impact of a bad hire on team morale, productivity, revenue, and profit.  There are also millions of dollars invested in applications, platforms, and assessments designed to help companies avoid those bad hires. Why?  Because hiring the right people…
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