We’re living in the era of Diversity, Equity, and Inclusion and one frequently overlooked factor vital to creating a successful inclusive workplace is Emotional Intelligence. The Center for Creative Leadership reports, “75% of careers are derailed for reasons related to emotional competencies, including the inability to handle interpersonal problems, unsatisfactory team leadership during times…
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As technologies continue to automate routine tasks, it’s estimated that up to one third of skills considered important in today’s workforce will have changed over the next three to five years. Executives and employees alike are increasingly recognizing that emotional intelligence (EI) skills – such as self-awareness, awareness of others, authenticity, emotional reasoning, self-management, and…
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Jeff, one of my mentors in the field of Emotional Intelligence assessments, recently had an epiphany while conducting a workshop for a client. One of the exercises during the workshop was to ask participants to use one-word adjectives to describe how their “best” boss, as well as their “worst” boss, made them feel. Not surprisingly,…
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Unfortunately, when it comes to Emotional Intelligence, the same is true for many individuals, managers, and leaders – they think they effectively demonstrate Emotional Intelligence in both the workplace and in their personal life … but they don’t. Why is that? This phenomenon is explained by the Dunning-Kruger Effect which is a cognitive bias in…
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It’s generally agreed that emotional intelligence matters more today than it used to because the workplace has changed. While today we work largely in teams, the COVID 19 pandemic has created a whole new dynamic in the relationship between leaders and their team when most, if not all the team, is working in isolation at…
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