Everything DiSC® Conflict Management
Everything DiSC Conflict Management helps participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, Everything DiSC Conflict Management provides participants with techniques to curb destructive behaviors and effectively respond to conflict situations.
Course Description
The program features an exploration of DiSC® in a conflict context, provides an opportunity for participants to explore their destructive conflict responses, and offers them a method for making more productive choices in their response to conflict. Participants begin by sharing existing perceptions about conflict and then review a definition of conflict and discuss key concepts that conflict is an inevitable part of workplace relationships and that it can also be productive.
Format
Classroom based: Three 90-minute modules over a half or full day
- DiSC in Conflict
- Destructive Responses
- Changing Your Response
Objectives
- Appreciate how one’s style of handling conflict affects the people around them
- Learn how to “catch” themself when going down a destructive conflict path
- Learn how to reframe a conflict situation and choose more productive behaviors
- Build a common language in the organization around appropriate conflict behavior
- Learn techniques to improve self-awareness around conflict behaviors
- Learn how to interact in conflict with people with different DiSC styles.
- Explore common destructive responses to conflict and why they might react this way
- Practice stepping back from and reframing their unhealthy thought patterns, allowing them to choose more productive responses to conflict
Assessment
Everything DiSC® Productive Conflict Profile