As technologies continue to automate routine tasks, it’s estimated that up to one third of skills considered important in today’s workforce will have changed over the next three to five years. Executives and employees alike are increasingly recognizing that emotional intelligence (EI) skills – such as self-awareness, awareness of others, authenticity, emotional reasoning, self-management, and…
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Jeff, one of my mentors in the field of Emotional Intelligence assessments, recently had an epiphany while conducting a workshop for a client. One of the exercises during the workshop was to ask participants to use one-word adjectives to describe how their “best” boss, as well as their “worst” boss, made them feel. Not surprisingly,…
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Unfortunately, when it comes to Emotional Intelligence, the same is true for many individuals, managers, and leaders – they think they effectively demonstrate Emotional Intelligence in both the workplace and in their personal life … but they don’t. Why is that? This phenomenon is explained by the Dunning-Kruger Effect which is a cognitive bias in…
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The other day I was talking to a neighbor who owns a number of businesses and she was complaining about the difficulty of hiring entry level employees, a common lament many of us hear (or perhaps say) every day. She went on to say, “It’s gotten so bad that if someone applies and can fog…
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One of the more difficult things any of us must do is interview people. Whether you’re looking for a new virtual assistant, a truck driver for your warehouse, a medical technician for your lab, or someone to work on your ad campaigns, interviewing people can be tough, time consuming, and expensive. However, it goes without…
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