Drive down Main Street in Anytown, USA and you’ll see gas stations, restaurants, supermarkets, banks, and various office buildings. For each of these entities, there is a single person who is ultimately responsible – a person who is in charge. Are these people leaders or are they just people in charge? Is there a difference?…
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When using job match assessments to improve the selection and promotion process within an organization, success will depend largely upon how current top performers are identified. Since the process is designed to help an organization select candidates who share the same job-related characteristics of their top performers, misidentification of those critical characteristics by misidentifying members…
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While we’re taking a trip down memory lane, here is the list from my 2007 newsletter on ten ways to foster employee engagement. While some have stood the test of time, in hindsight one or two of them might appear to be a bit naïve if not antiquated: Ask employees for suggestions. Let them comment…
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As I began research for this month’s newsletter, I came across one of my old newsletters from 2007. In that newsletter I made reference to Ken Dychtwald’s book, Workforce Crisis, which had been published the previous year. In his book, Ken not only predicted the shortage of skills and talent in today’s workplace, he also…
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Here’s a word of advice for managers who’ve had an unpleasant meeting with a key employee and cannot fathom why Give-and-Take turned into Tug-of-War. Get out your employee manual and look under troubleshooting for Failure to Communicate. Oh, wait. That topic isn’t in our employee manual. While your human resources department may not have that…
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