Organizations have two kinds of problems – system problems and people problems … and it’s the people who ultimately fix the system problems. Historically, organizations have been much more successful at solving their systems problems than their people problems. With system problems, there is the benefit of dealing with objective information, quantified information, and a…
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The animal characters Walt Kelly created for his classic newspaper comic strip Pogo were known for their seemingly simplistic, but slyly perceptive comments about the state of the world and politics. None is more remembered than Pogo the possum’s quote in the poster Kelly designed to help promote environmental awareness and publicize the first annual…
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Drive down Main Street in Anytown, USA and you’ll see gas stations, restaurants, supermarkets, banks, and various office buildings. For each of these entities, there is a single person who is ultimately responsible – a person who is in charge. Are these people leaders or are they just people in charge? Is there a difference?…
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When using job match assessments to improve the selection and promotion process within an organization, success will depend largely upon how current top performers are identified. Since the process is designed to help an organization select candidates who share the same job-related characteristics of their top performers, misidentification of those critical characteristics by misidentifying members…
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While we’re taking a trip down memory lane, here is the list from my 2007 newsletter on ten ways to foster employee engagement. While some have stood the test of time, in hindsight one or two of them might appear to be a bit naïve if not antiquated: Ask employees for suggestions. Let them comment…
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