As I began research for this month’s newsletter, I came across one of my old newsletters from 2007. In that newsletter I made reference to Ken Dychtwald’s book, Workforce Crisis, which had been published the previous year. In his book, Ken not only predicted the shortage of skills and talent in today’s workplace, he also…
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Here’s a word of advice for managers who’ve had an unpleasant meeting with a key employee and cannot fathom why Give-and-Take turned into Tug-of-War. Get out your employee manual and look under troubleshooting for Failure to Communicate. Oh, wait. That topic isn’t in our employee manual. While your human resources department may not have that…
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In the period “between 2016 and 2030, demand for social and emotional skills will grow across all industries by 26 percent in the United States.” If you want to dramatically improve employee engagement, productivity, and profitability within your organization, you really need to intentionally hire emotionally intelligent people and then train and develop them to…
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In the time period “between 2016 and 2030, demand for social and emotional skills will grow across all industries by 26 percent in the United States.”(1) If you want to dramatically improve employee engagement, productivity, and profitability within your organization, you really need to intentionally hire emotionally intelligent people and then train and develop them…
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How did this happen? Her resume was impressive, She nailed the interview, and Her manager thinks the world of her … But … Her co-workers despise her and Her customers avoid her. In our work with organizations we see this problem over and over. The job candidate had an impressive resume, absolutely nails the interview,…
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