Psychological Safety

This program provides participants with practical tools and techniques to enhance psychological safety at work. It’s for teams who are either overly polite and avoid real conversation or for teams who approach challenges with each other too bluntly. As a result of this program, participants feel more comfortable and confident sharing issues that are affecting their work, speaking up and challenging others, calling out other’s unproductive behaviors, and openly sharing mistakes to help learn from them.

Course Description

The objective of this session is to demonstrate how you could improve psychological safety for everyone in your organization, assess the current level of psychological safety, determine how one can play an active role in enhancing psychological safety, and practice applying the tools and techniques for doing so.

Format

Classroom based: One 2-hour interactive module

Objectives

Learn to quantify and accurately express issues
Identify and manage behaviors that cause discomfort and defensiveness
Create the space and environment to have authentic conversations and therefore put an end to avoidance strategies that only amplify issues
Gain techniques that will help one feel more confident and capable to lead authentic conversations and facilitate psychological safety with colleagues

Assessment (Optional)

The Genos Emotional Intelligence Workplace Behavior Self Report